Shin‑Etsu LIMS Processing Training Course30. Fakuma

Sales & Order Management Specialist

Do you enjoy working with customers, organizing, and handling business processes, and can you keep track of everything even when juggling a variety of tasks? As the central point of contact between Sales, customers, and internal departments, you’ll ensure smooth order processing and provide expert support to both domestic and international customers. You’ll bring strong communication skills and excellent written and spoken German and English to the role, and you enjoy working independently and in a solution-oriented manner.

Your tasks

  • Sales & Customer Service
    You’ll support our sales team in serving our customers, handling inquiries, preparing quotes, and actively following up on them.
  • Order & Project Processing
    From order entry to successful completion: You’ll independently manage customer orders in spare parts management for tools, dosing technology, and automation solutions, serving as a reliable point of contact for our national and international customers. In doing so, you’ll coordinate order processing between Sales, customers, Logistics, and internal departments, keep track of deadlines and order progress, and ensure a smooth flow of information.
  • Data, Documentation & Administration
    You’ll maintain customer, product, and tool data in our ERP systems and customer portals, and assist with documentation as well as administrative tasks related to order processing.

Requirements

  • Completed business training or a comparable qualification
  • Good written and spoken German and English (B2)
  • Professional experience in internal sales, order processing, or a comparable business role is a plus
  • Proficiency in MS Office and, ideally, experience with ERP systems
  • Technical interest in our products and solutions
  • A structured, precise, and independent work style
  • Organizational skills and a passion for coordinating various tasks and interfaces
  • Strong communication skills and a deep understanding of service and customer needs
  • Team spirit, a sense of responsibility, and a solution-oriented mindset

You will find these benefits with us

  • Further training opportunities

    You set the horizon – we support you in achieving your goals.

  • Flexible working hours

    Our flexitime policy means that early risers and those who struggle to get going in the morning can both get what they want.

  • Company outings

    From flights to Portugal to cruises across the Mediterranean.

  • company restaurant

    Fresh and varied lunch menus every day.

  • Fitness­center

    To help you stay healthy and fit, we provide a fitness center with professional equipment.

We look forward to seeing you

We offer you a long-term employment relationship, a pleasant working atmosphere, free use of the company's own fitness room, company kitchen, various social benefits, and much more.
If you are interested in this varied position and would like to strengthen our team with your warm and winning manner, we look forward to receiving your application.

Apply now

Ready for ACH?

Apply now

As soon as we have received your application, we will contact you to arrange a personal meeting.

Drag & Drop files here
Max. file size: 20 MB. Max. files: 3. Allowed file types: Images and PDF.

With * marked fields are required.